Privacy Policy – 788wln Pakistan Online Gaming Platform

1 Introduction

788wln is an online gaming platform serving players in Pakistan. As part of operating this platform, we process certain personal information about our players. We are committed to handling that information responsibly, transparently and securely.

This policy is written to give you a clear and honest picture of our data practices. If there is anything here you do not understand or have questions about, the 788wln support team is available 24/7 through the live chat facility in your account.

By registering an account on 788wln, you acknowledge that you have read this Privacy Policy and understand how your personal information will be handled. This policy should be read alongside our Terms and Conditions.

2 Data We Collect

788wln collects the following categories of personal information:

Identity data: Your full name, date of birth, and government-issued ID details (such as your CNIC number) when identity verification is required.

Contact data: Your mobile phone number, and email address if provided, used for account communications, security alerts and verification.

Account data: Your username, password (stored as a secure hash — not in readable form), account preferences and responsible gaming settings.

Transaction data: Records of all deposits, withdrawals, bonuses and bets placed on the platform. This includes PKR amounts, timestamps, payment method references and transaction outcomes.

Technical data: Your IP address, device type, operating system, browser version and session data. This is collected automatically when you access the platform and is used for security monitoring and platform optimisation.

Behavioural data: How you navigate and use the platform — which games you play, which sports markets you access, how long sessions last. This is used to improve the platform experience and, with your consent, to personalise offers.

3 How We Collect Your Data

Your personal data is collected through the following means:

• Registration: When you create a 788wln account, you provide your name, contact number and date of birth directly to us.
• Account use: Every time you deposit, withdraw, place a bet or play a casino game, relevant transaction and activity data is recorded automatically.
• Verification: When we request identity documents — such as a CNIC copy or payment method screenshot — you provide these directly through the account verification process.
• Technical collection: Your device, browser and connection data is collected automatically when you access the platform. This happens through standard web and app technologies including server logs, session tokens and cookies.
• Communications: When you contact player support through live chat or any other channel, records of those communications are kept for quality and compliance purposes.

4 How We Use Your Data

The table below sets out the main purposes for which 788wln uses your personal data and the basis on which we process it.

5 Payment Data and PKR Transactions

All financial transactions on 788wln are processed in Pakistani Rupees. When you make a deposit via JazzCash, Easypaisa, Raast or Bank Transfer, your payment details are processed through our payment infrastructure. We handle this data with particular care:

• Full payment account numbers and PINs are never stored in our systems. Only transaction reference numbers, payment method types and the last few digits of relevant identifiers are retained for record-keeping purposes.
• Payment data is transmitted exclusively over encrypted connections. No payment credentials are passed through unsecured channels.
• We match withdrawal requests to the payment method used for depositing as a fraud prevention measure. You cannot withdraw to a different account or person.
• All PKR transaction records are retained for the period required by our compliance obligations. After that period, transaction data that is no longer required for legitimate purposes is deleted or anonymised.

If you believe an unauthorised transaction has occurred on your 788wln account, contact player support immediately. We will investigate and, where necessary, freeze the account to prevent further activity while the matter is resolved.

6 Sharing Your Data with Third Parties

788wln does not sell, rent or trade personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and Bank Transfer partners receive the transaction data necessary to process your deposits and withdrawals. They are bound by their own privacy policies and applicable data protection obligations.
• Identity verification services: Where third-party verification tools are used to validate identity documents, relevant data is shared with those providers under confidentiality agreements. We use only reputable, established verification services.
• Technical service providers: Infrastructure, hosting and analytics providers who support the operation of the 788wln platform may process certain data on our behalf. These providers operate under data processing agreements that restrict how they may use your information.
• Legal and regulatory obligations: Where required by applicable law, a court order or legitimate authority, 788wln may be obliged to disclose certain player data. We will inform you of such disclosure where legally permitted to do so.
• Anti-fraud and security: In cases of suspected fraud, money laundering or serious abuse, relevant data may be shared with fraud prevention services or law enforcement agencies.

7 How Long We Keep Your Data

We keep personal data for as long as is necessary for the purposes for which it was collected, including compliance with legal, accounting and reporting requirements.

• Account data: Retained for the duration of your account and for a period after closure as required for audit and compliance purposes.
• Transaction records: PKR deposit, withdrawal and betting records are retained for the period required by applicable financial record-keeping obligations.
• Identity verification documents: Retained for the period required after account closure by our compliance programme.
• Support communications: Live chat and email records are kept for a reasonable period to enable quality review and to assist with follow-up queries.
• Technical logs: Server logs and IP access records are retained for a rolling period for security monitoring purposes, after which they are deleted.

When data is no longer needed for any legitimate purpose, it is deleted securely or anonymised so that it can no longer be associated with you individually.

8 How We Protect Your Data

788wln applies a range of technical and organisational security measures to protect personal data from unauthorised access, loss, or misuse:

• All data in transit between your device and our servers is protected by TLS encryption (HTTPS). This applies to the website, the Android app and all API communications.
• Account passwords are stored as one-way cryptographic hashes. Even in the event of a system compromise, your plaintext password cannot be recovered from our stored data.
• Access to personal data within 788wln systems is restricted to authorised personnel who require it for their specific role. Access controls are reviewed regularly.
• Our systems are monitored for unusual activity that could indicate a security incident. Automated alerts flag anomalies for review.
• In the event of a data breach that is likely to affect your rights and freedoms, we will notify affected players as promptly as practicable and take immediate steps to contain the incident.

9 Cookies and Similar Technologies

788wln uses cookies and similar session technologies to enable the platform to function correctly and to improve your experience. Here is how they are used:

• Session cookies: Keep you logged in to your account during a browsing session. Without these, you would need to log in again with every page you visit.
• Security cookies: Help us detect suspicious login attempts and protect your account from unauthorised access.
• Preference cookies: Remember your settings — such as your preferred deposit method or game lobby filter — so you do not have to reset them each time you visit.
• Analytics cookies: Collect aggregated, anonymised data about how the platform is used, which areas of the site are most visited and where performance issues occur. This data is used purely to improve the platform and does not identify you individually.

788wln does not use third-party advertising or tracking cookies. We do not participate in cross-site advertising networks or share behavioural data with advertising platforms.

You can manage or disable cookies through your browser settings. Note that disabling essential session cookies will prevent you from staying logged in to your 788wln account. On the Android app, session data is managed through the app's own storage mechanism, which you can clear through your device's app settings.

10 Your Rights Over Your Personal Data

You have a number of rights in relation to the personal data 788wln holds about you. These are listed below along with how to exercise each one:

To exercise any of these rights, contact the 788wln support team through the live chat in your account. We will respond within a reasonable period and will not charge a fee for standard requests.

11 Minors and Children's Privacy

788wln is strictly an adults-only platform. The minimum age to register and use the platform is 18 years. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a registered account belongs to a person under 18, the account will be suspended immediately, the data will be reviewed under our minor protection procedures, and no winnings will be paid out until the situation is resolved.

If you are a parent or guardian and believe that a minor has registered on 788wln using your personal information or without your knowledge, please contact player support immediately so we can take appropriate action.

12 Changes to This Privacy Policy

788wln may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make significant changes, we will notify active players through an in-platform notice or, where appropriate, by email to the registered contact address.

Minor editorial changes — such as correcting errors or improving the clarity of existing sections without changing their substance — may be made without specific notification, though the date at the top of the page will be updated.

We recommend reviewing this page periodically. Continued use of the 788wln platform after a policy update constitutes acceptance of the revised version.

13 How to Contact Us About Privacy

If you have a question about how 788wln handles your personal data, want to exercise any of your data rights, or wish to report a privacy concern, the best way to reach us is through the live chat facility available in your account. The support team is available 24 hours a day, 7 days a week.

You can also reach us via the email address displayed in the footer of this page. Privacy-related queries are handled by the same team that manages account support and will receive a response within a reasonable working period.

If you are not satisfied with how we have handled a privacy concern after contacting us directly, you may have the right to escalate to a relevant data protection authority in your jurisdiction.